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Privacy

I. Scope of the privacy policy

Kulturprojekte Berlin GmbH, Klosterstraße 68, 10179 Berlin-Mitte (hereinafter referred to as ‘Kulturprojekte Berlin’ or ‘Museumsdienst Berlin’ or ‘we’) operates the website available at www.museumsdienst.berlin and the respective subdirectories (hereinafter also referred to as the ‘website’).

With this privacy policy, we would like to inform you about which data is processed in which form when you use our website. We hereby also fulfil our duty to inform you in accordance with Art. 13 and Art. 14 of the General Data Protection Regulation (GDPR).

II. Information on the controller responsible

Kulturprojekte Berlin GmbH
Klosterstraße 68
10179 Berlin-Mitte

Managing Director: Moritz van Dülmen
Project manager: Paolo Stolpmann, Head of Museumsdienst Berlin
Contact details of the project manager: p.stolpmann@kulturprojekte.berlin

III. Information on the data protection officer

Dr Michael Funke
JBB Data Consult GmbH
Friedrichstraße 95
10117 Berlin

datenschutz@kulturprojekte.berlin
030 443 765 0

IV. Purposes, legal bases and duration of data processing

1. Data processing on this website

The Museumsdienst Berlin automatically collects and stores information that your browser transmits to us in its server log files. This information is

  • Browser type/version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server enquiry

This data cannot be assigned to specific persons by the Museumsdienst Berlin.
Insofar as an IP address is recorded when a connection is established, this is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in offering you our website for retrieval and enabling you to use the site, as well as in being able to track unauthorised access attempts and illegal use of the website.
We do not store any log files.

2. Customer data (storage/form)

If you submit a booking request to the Museumsdienst Berlin via the booking form or make an individual or group registration via the registration form, we will ask for your name, your email address, your telephone number and your address in particular. We process the data you provide exclusively in order to process your booking request and to send you your booking or registration confirmation. The legal basis for the data processing described above is Art. 6 para. 1 lit. b GDPR.
We store your data for a maximum of two years after your last active booking, after which your data will be deleted immediately. Your data will be automatically deleted after 30 days if you register free of charge (group registration and individual registration). You can request the deletion of your customer data at any time by e-mail. To do so, please contact museumsdienst@kulturprojekte.berlin

3. Newsletter

We give you the opportunity to subscribe to an e-mail newsletter for teachers, for which we collect your e-mail address, your name and your educational institution. We also analyse our newsletter service by collecting certain usage data.
The processing of the data for sending the newsletter is based on Art. 6 para. 1 lit. a GDPR. The analysis of the usage data is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimisation of our newsletter offer.
We store the data processed for the email newsletter until you withdraw your consent. The analysed usage data is stored for a maximum of one year.

4. Contact us

We offer you the opportunity to contact us, for example via our e-mail address or telephone number. If you send us an e-mail, you provide us with your e-mail address and, if applicable, your name, a subject and the content of your enquiry. We process this data in order to be able to answer your enquiry. This purpose also constitutes our legitimate interest in data processing (Art. 6 para. 1 lit. f GDPR). The processing may also take place in order to fulfil a contract with you. In this case, the legal basis is Art. 6 para. 1 lit. b GDPR.
We generally store your enquiry for as long as it is necessary for the purpose of your enquiry, unless legal provisions prevent deletion, in particular if further storage is required in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of providing evidence or to comply with statutory retention periods in accordance with Art. 6 para. 1 lit. c GDPR. If the enquiry is made in the context of an existing or prospective contractual relationship with us, the storage period depends on the underlying contractual relationship.

V. Duration of processing

Unless a storage period is expressly mentioned elsewhere in this privacy policy, we process your data until it is no longer required for the purpose of processing. In addition, we may store your data for the assertion, exercise or defence of legal claims or for the fulfilment of statutory retention periods. The legal basis for this is Art. 6 para. 1 lit. c) GDPR in conjunction with §§ Sections 147 and 257 AO and Art. 17 para. 3 GDPR. We delete your data as soon as we no longer need your data for this purpose.

VI. Recipients of your data (categories of recipients)

Internally, your data will be processed by the employees who are responsible for the respective request concerning you.
If you register individually or as a group for an event in a museum, the museum and, if applicable, the guide will receive a list with the names of all registered persons.
We also use external service providers if we cannot reasonably provide services ourselves. These external service providers are primarily providers of IT services, such as our hoster, email provider or telecommunications provider. We use the newsletter service Brevo (formerly SendInBlue) and the booking software go~mus.

VII. Data transfer to a third country

Unless expressly stated elsewhere in this privacy policy, we do not intend to transfer your personal data to a third country outside the EU or EEA.

VIII. Rights of data subjects

The General Data Protection Regulation guarantees you certain rights that you can assert against us, provided that the legal requirements are met.

  • Art. 15 GDPR - Right of access by the data subject: You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, what personal data is being processed and the details of the data processing.
  • Art. 16 GDPR - Right to rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
  • Art. 17 GDPR - Right to erasure: You have the right to obtain from us the erasure of personal data concerning you without undue delay.
  • Art. 18 GDPR - Right to restriction of processing: You have the right to obtain from us restriction of processing.
  • Art. 20 GDPR - Right to data portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, or to have the data transmitted directly to another controller, where technically feasible, where the processing is based on consent or on the performance of a contract.
  • Art. 21 GDPR - Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is necessary for the purposes of the legitimate interests pursued by us or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.If we process your personal data for direct marketing purposes, you have the right to object to this processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
  • Art. 77 GDPR in conjunction with Section 19 BDSG - Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority at any time, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes applicable law.Withdrawal of consent: If you have given us consent, you have the right to withdraw your consent at any time. In this case, all data processing that we have carried out up to your revocation remains lawful. For this purpose, you can send us a message to one of the above addresses.

IX. Obligation to provide data

You have no contractual or legal obligation to provide us with personal data. However, without the data you provide, we may not be able to offer you our service.

X. Existence of automated decision-making (including profiling)

We do not use automated decision-making that produces legal effects concerning you or adversely affects you.

XII Use of technologies and integration of external services

1. Cookies

When you use our website, we store information on your end device and access information stored there, e.g. by using cookies. Cookies are small text files that are stored on your end device. They cannot execute programmes or infect your end device with malicious code. We use cookies to provide you with technical functionalities.

If you wish to prevent the use of cookies or similar technologies, your browser allows you to prevent the acceptance and storage of new cookies. However, the respective settings only apply to the specific device and the specific browser that you are currently using. If you use a different device or browser or reinstall your browser, you may have to make the settings again. To find out how this works with the browser you are using, you can use the help function of your browser or contact the manufacturer. Alternatively, you can use the Privacy Preference Centre described in the following paragraph. Please note that if you deactivate cookies, you may not be able to use all the functions of our website.

We also use cookies and similar technologies for other purposes, for example to analyse your use of our website or to improve performance when connecting to our website. This is only done with your express consent (Section 25 (1) TTDSG in conjunction with Art. 6 (1) (a) GDPR), which we obtain from you via our Privacy Preference Centre. You can change your preferences there at any time or withdraw your consent. You can access our Privacy Preference Centre via the cookie settings in the footer.

2. Matomo

We use the software ‘Matomo’ (www.matomo.org) on this website, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. The software places a cookie (a text file) on your computer with which your browser can be recognised. If subpages of our website are accessed, the following data is stored:

  • your IP address, shortened by the last two bytes (anonymised, e.g. 192.168.xxx.xxx)
  • the sub-page accessed and the time of access
  • the page from which you accessed our website (referrer)
  • which browser is used with which plugins, which operating system and which screen resolution
  • the time spent on the website
  • the elements used, such as the filter
  • the pages that are accessed from the subpage called up

The data collected with Matomo is stored on our own servers. It is not passed on to third parties.

Legal basis
The legal basis on which we process personal data using Matomo is Art. 6 para. 1 lit. f of the GDPR.

Purpose of the data processing
We need the data to analyse the surfing behaviour of users and to obtain information about the use of the individual components of the website. This enables us to constantly optimise the website and its user-friendliness. Our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR lies in these purposes. By anonymising the IP address, we take into account the interest of users in the protection of personal data. The data will never be used to identify you personally and will not be merged with other data.

Duration of storage
The data is deleted when we no longer need it, but at the latest after 180 days.

Possibility of objection
You can object to the recording of data in the manner described above in three different ways:

  • You can prevent the storage of cookies in your browser altogether. However, this may mean that you will no longer be able to use some functions of our website that require identification.
  • You can activate the ‘Do-not-track’ setting in your browser. Our Matomo system is configured to respect this setting.
  • You can also object to the recording of data at any time by ‘rejecting’ the data protection declaration in the cookie banner.
3. Issuu

An iFrame from Issuu Inc, 131 Lytton Ave, Palo Alto, CA 94301, USA (hereinafter: Issuu) is integrated into our website via an HTML code, which enables you to access publications as an e-paper.
Issuu uses cookies that enable your use of the website to be analysed. Issuu collects and stores personal data in this way, such as your IP address and information about the time and duration of use. The transfer takes place if you agree to the privacy policy. Issuu is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on Issuu's terms of use and data protection can be found at https://issuu.com/legal/privacy

4. Posthog

We use the service Posthog Inc, 965 Mission Street, San Francisco, CA 94103 USA, on our website to analyse and optimise user behaviour and the user-friendliness of our site. Posthog can record and reproduce your behaviour on our website anonymously. The storage of this data is limited in time and is used exclusively to improve our service based on your needs. Further information on this can be found in Posthog's privacy policy: https://posthog.com/privacy

Kulturprojekte Berlin reserves the right to adapt this privacy policy in line with technical developments and changes in the legal framework.
Status: 20.8.2024